Business Auto

Ensuring your coverage is correct before a claim occurs.

The Business Auto policy is often considered fairly straightforward. However, it does present some challenges of its own. Perhaps the most common mistake that clients and insurance agents make with their Business Auto insurance is an understanding of how this insurance operates. It is particularly important to understand that the structure of the policy intends to provide coverage for the Named Insured for covered autos while being operated by permissible drivers. There are many potential errors that flow out of this misunderstanding, including titling errors, unreported vehicles or drivers and failure to assess and apply proper coverage.

In an effort to assist you, we have put together a quick synopsis of several key coverage types that we routinely utilize.

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Originally, I was not sure I wanted to move to a new agency since I thought my prior agent was meeting my needs. After sitting down with McMichael, I began to realize the thoroughness of what they had to offer. Their ability to dissect our existing coverages resulted in finding we were not covered properly in many aspects of our business. As a result, we moved our existing insurance coverage to McMichael Insurance. I highly recommend McMichael Insurance.
Mark Bassett

Cleveland, OH

Coverage Types

Commercial Auto Insurance Streetsboro & Uniontown, Ohio
Auto Pollution Liability
Many more businesses than you realize are prone to losses to pollution liability resulting from the use of their vehicles. Contractors will often have a tank mounted on their pickup truck to fuel  their off-road equipment. Fuel spills from the tank of this vehicle will need appropriate pollution coverage.  Auto Pollution Liability provides coverage for any cost or expense arising from:

  1. Any request, demand or order; or
  2. Any claim or suit by or on behalf of a governmental authority demanding the insured or others test for, monitor, clean up, remove, contain, treat, detoxify or neutralize or in any way respond to, or assess the effects of pollutants.

The loss or damage must result from the upset, overturn or damage as a result of the maintenance or use of a covered auto. The discharge, dispersal, seepage, migration, release or escape of the pollutants must be  caused directly by such upset, overturn or damage.
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Bodily Injury and Property Damage Liability
Liability protects you for your legal responsibility, and resulting lawsuits, caused by an automobile accident. The protection afforded by this coverage includes bodily injuries to another person or persons and/or damage to property.

The importance of selecting the right amount of coverage cannot be understated. The law requires the responsible party to make restitution for damages in the form of cash payments. If you do not have enough insurance to pay for the judgment against you, you will be personally responsible to pay the excess amount out of your own pocket. If you are unable to do that from your current earnings then a judgment against your future earnings may be assessed.
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Collision
Collision coverage pays for damage to your vehicle caused by the colliding of two or more objects. The basic policy pays up to the actual cash value of the insured vehicle at the time of loss.
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Coverage for Injury to Leased Workers
This endorsement redefines the definition of employee in the general liability coverage form to include coverage for leased workers.
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Drive Other Car
Everyone needs the benefits that flow from a Personal Auto Insurance Policy. These valuable benefits include coverage individuals while operating non-owned vehicles, coverage for Medical Payments and Uninsured and Underinsured Benefits for the specified individuals. Drive Other Car coverage modifies the commercial auto policy to provide for limited personal auto coverage as an extension of the Business Auto policy, even if no private passenger type autos exist in the policy. Covered persons include the specified individual and spouse, if members of the same household.
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Employee as Lessor
Perhaps the most common mistake business owners and insurance agents make relates to personally titled vehicles being added to a corporation’s insurance policy, or a policy that is not held by the title holder. Dangerous coverage gaps are created when this occurs that can leave the individual owner of that personally titled vehicle without coverage. Drive Other Car may be added, providing liability protection for an employee of yours, who leases an insured auto to you. Additionally, the insured auto will be considered an auto you own, and not a covered auto you hire, borrow or lease.Speak with a Rep Get a Quote
Employee Hired Autos
Does your business have employees who travel out of town and rent a vehicle in their personal name for business use? The Personal Auto Policy will most likely exclude coverage for the damage of the rented vehicle, as well as the liability that would results from that accident. Employee Hired Autos will provides both liability and physical damage protection for an auto rented in an employee’s name while used in the course of company business.Speak with a Rep Get a Quote
Employees as Insureds
Includes in the definition of “Who Is An Insured” an employee who drives their personal auto during the course of company business.
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Fellow Employee Coverage
This provides liability protection for an employee suit brought against a fellow employee out of and in the course of employment.
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Hired and Non-owned Auto Liability
Nearly every business has the potential for losses arising out of its use of rented vehicles (Hired Autos) and vehicles it does not own (Non-owned Autos). Consider, for example, a general contractor that utilizes subcontractors. If that subcontractor were involved in an accident on the job site, the likelihood is great that the general contractor will be brought into a lawsuit on the basis of its vicarious liability. Also, what about the business owner who sends its employees to run errands in the employee’s vehicle? Hired and Non-owned Auto Liability provides valuable protection for the business from these types of lawsuits.
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Hired Auto Physical Damage
Does your business rent vehicles? If so, Hired Auto Physical Damage coverage is the answer to providing coverage for damage of the rented vehicle. Coverage may provide for Collision and Other Than Collision.
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Lease/Loan Gap
While the standard insurance policy pays for the actual cash value of the vehicle, at the time of loss, there are instances where you may owe more than the standard insurance covers. A lease of a vehicle, or sometimes even a loan, will result in a contractual obligation that requires payment of more than the vehicle’s actual cash value, thereby leaving a shortage between what the insurance pays and what the bank requires you to pay. Lease/Loan Gap Coverage provides payment for this difference so that you are not obligated to pay this out of your own pocket.
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Medical Payments
Medical Payments provides an amount of money to pay for automobile related injuries to you or passengers of your insured vehicle.
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Other than Collision (Comprehensive)
This coverage provides payment for damage to your insured vehicle caused by a Comprehensive loss, sometimes termed Other-Than-Collision. Typical examples of claims falling into this category include fire, theft, vandalism, malicious mischief and breakage of a windshield. Collision with a bird or animal is also included as Comprehensive. The basic policy pays up to the actual cash value of the insured vehicle at the time of loss.
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Rental Reimbursement
Rental Reimbursement provides for payment of a rental car due to a covered loss to your insured vehicle. Hired Auto Physical Damage may be purchased which will provide coverage for the physical damage of the rental auto.
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Towing and Labor
Pays towing costs, and necessary labor expenses, completed at the scene of the disablement. This includes expenses such as roadside fueling of your car, a jump start or battery replacement, and changing a tire.
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Trailer Coverage
Trailer coverage may be added to provide for physical loss to trailers. Coverage may also be endorsed to provide liability coverage for trailers in excess of 2,000 lbs. gross vehicle weight, whether attached or detached from the power unit. Liability protection is provided automatically for trailers under 2,000 lbs. gross vehicle weight.
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Uninsured and Underinsured Motorists
Uninsured and Underinsured Motorists provides payment for bodily injury to you or passengers involved in an auto accident and caused by a driver with either no insurance (uninsured motorists) or not enough insurance (underinsured motorists). This coverage may also apply to bodily injury to an insured household member, caused by an uninsured or underinsured motorist while riding in a non-household vehicle, walking, or riding a bike.
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Uninsured Motorist Property Damage
Uninsured Motorist Property Damage pays for damage to your vehicle when it is hit by a positively identified underinsured motorist. If you insure your vehicle for full coverage then the collision coverage will pay for your vehicles. If you do not carry collision coverage, or you carry high deductibles, then Uninsured Motorist Property Damage is a good option to protect your vehicle from damage caused by a driver with no insurance. This coverage is subject to a $250 deductible.
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Our Customers

The folks here are great to work with, Always helpful and always available! Michelle is the most helpful insurance agent I have ever dealt with. The customer service I receive is the best in the industry. I highly recommend them!
Abdallah El Hage
Abdallah El Hage
14:14 22 Mar 23
Aways Helpful and Pleasant.
Bob & Mary Jirousek
Bob & Mary Jirousek
17:42 19 Mar 23
Dennis worked with me to find home & auto insurance that fit both my needs and my budget. He saved me a lot of time and the aggravation associated with vetting out insurance companies on my own. Working with Dennis was a pleasure.
Robert Melchiorri
Robert Melchiorri
15:19 09 Mar 23
Very proffesional , knowledgebal , attention to details . Hard to find those days
Ekaterina Varley
Ekaterina Varley
17:56 08 Mar 23
Explained very well and quick.
Bigboss
Bigboss
14:27 02 Mar 23
McMichael insurance is the best I have dealt with in 30 years!And Kathryn is an amazing client manager! She is not only great at her job, but she is the funniest client manager also. If you ever get a chance to deal with her, look out cause she has some one liners that will have you rolling on the floor in stitches! Her humor takes the pain out of dealing with the arduous task of commercial insurance.
Adam Csongedi
Adam Csongedi
15:53 01 Mar 23
Great communication and follow up. This was a simple and painless process!
Brad Denning
Brad Denning
22:59 22 Feb 23
Dennis did a great job finding us a lower rate on our home and auto insurance. Thank you.
Ron Borchert
Ron Borchert
01:41 17 Feb 23
Love working with Michelle. She has made everything so easy!
Yale Goldberg
Yale Goldberg
22:29 15 Feb 23
My company BanaPlus transport Corp. working with McMichael insurance for over 3 years we had the best experience with them during the past 7 years in the trucking business. Thank you
Hani Salameh
Hani Salameh
22:40 10 Feb 23
Best things for me has been working with Michael and of course pricing was great and he made the transition very easy and timely
Rick Hoddinott
Rick Hoddinott
16:08 09 Feb 23
Ms. Kristen Jordan is the best! She found us a better insurance plan and saved us money. I will definitely share her info with my friends.
natasha belmo
natasha belmo
15:11 09 Feb 23
Absolute a great insurance agency all around. I have been in the transportation industry since 2008 and have experienced my fair share of decent insurance agencies, but you cannot go wrong when selecting McMichael Insurance. They are extremely knowledgeable, provide outstanding customer service, quick to resolve any last minute issues, and the list truly goes on! I highly recommend and plan to be with the McMichael Insurance organization for the duration of my time in transportation. Give them a call, ask for Kathryn Wolf, she’s my agent, and I promise she will not disappoint! FIVE STARS ALL THE WAY WITHOUT HESITATION!
Jermaine Roller
Jermaine Roller
22:06 01 Feb 23
Saved me so much!! Kristen was awesome and got me exactly the coverage I needed at a great rate.
Chris Just Vape
Chris Just Vape
15:16 31 Jan 23
Had a great experience with Kristen Jordan. She found a much better rate on both my auto and home insurance. The process was very smooth and stress free. Definitely recommend!
Kristen at McMichael Insurance was very helpful and met all of our needs. She went over and beyond to help us find the best rates . I would recommend her to anyone, a great person to work with and company thank you for all of your help.
Lisa Diamandis
Lisa Diamandis
15:42 20 Jan 23
Great experience
Jacinta Barfield
Jacinta Barfield
14:32 20 Jan 23
I am so happy with my new insurance that Kristen Jordan found for me and my son. Kristen took her time and due diligence to find the best deal out there for me and my son. I highly recommend her and the company to anyone in the market or anyone looking to lower their insurance payment. She is the best of the best!!
Kellie Hensley
Kellie Hensley
20:44 13 Jan 23
Recently, McMichael reviewed our insurance needs and proactively moved us to Hanover Insurance as our previous carrier was moving rates upward. The transition was seamless. Dennis was quick to show us that the coverage was the same and the cost would remain in line. The young lady who was assisting Dennis was so professional when I had questions on the premium payments. They take all the worries out of our needs. Thanks again for all your agency does.
Stephen Banashak
Stephen Banashak
14:37 10 Jan 23
If I could give 6 stars I would! We were in the middle of a move and had to quickly switch companies. One phone call to McMichael Insurance company and our problems were solved. They find the best rates. Michelle Mclean is awesome.
Jo Hagy
Jo Hagy
15:14 29 Dec 22
Fantastic experience
Shakir Shakioye
Shakir Shakioye
14:44 22 Dec 22
We worked with Kristen Jordan and she was awesome!! She found us the best coverage for our home and cars and saved me countless hours of research She is incredibly knowledgeable about all types of insurance and the coverage needed Thank you for helping us and for saving us lots money!!
Amy Linneman
Amy Linneman
20:02 14 Dec 22
Kristen Jordan, thank you for going the extra mile for us, your professionalism and years of experience are appreciated. We are glad we found you! Please add us to your loyal clients list. Best.
JM
JM
14:35 13 Dec 22
The whole experience was awesome! Kristen is top notch in helping you save money with the best coverage. Highly recommended!!
DJ McKinzie
DJ McKinzie
15:23 12 Dec 22
Getting auto and homeowners insurance was extremely fast and easy.
Jason T.
Jason T.
14:06 09 Dec 22
OMG Ms Jordan is a godsend, she crunched some numbers and got me in a policy that was twice as good as my previous policy and saved me almost half of what I was paying. Whoa who. Thank you
Wanda Worsham
Wanda Worsham
20:06 03 Dec 22
Extremely helpful and absolutely great prices!
rebel malm
rebel malm
15:12 18 Nov 22
Michelle was so much help with our insurance needs. SheWent above and beyond!! She save us so much money, we got better policies for less money, and personal caring service.
Mary C
Mary C
15:36 11 Nov 22
10/10 Recommend the Whole McMichael Team are fast professional and made sure to take care and adjust my policies to my specific needs.
Streets boro
Streets boro
14:18 11 Nov 22
Kristen was great, she found a bundle insurance that lowered both my home & auto insurance!
Betty Cason
Betty Cason
14:54 04 Nov 22
Kristen was very easy to work with and made every effort to make sure that we received the best quote. She saved us a ton of money!! Would highly recommend.
Fred Upton
Fred Upton
00:31 04 Nov 22
Excellent
Suresh P
Suresh P
13:23 27 Oct 22
Professional, fast and friendly, and we now have 4X our previous coverage at a cheaper rate! I have nothing but good things to say about McMichael Insurance and my experience with them thus far.
Eric Zierer
Eric Zierer
13:19 25 Oct 22
I had Michelle McMicheal she was very friendly. She helped us find the lowest rates, provided the proper information that was needed. She was alway available for questions and concerns.
Lakeisha Mckinnie
Lakeisha Mckinnie
19:43 22 Oct 22
Just sign up home and auto policy with them. Good experience so far.
Liping Liu
Liping Liu
15:12 22 Oct 22
I had a great experience! Within an hour, they were able to get me a cheaper rate on my car insurance! Kristyn was really on it!
Jenna Taylor
Jenna Taylor
13:35 20 Oct 22
Very polite and professional and got me just what I needed at a very good rate.
Darrell L Scott
Darrell L Scott
14:13 13 Oct 22
Dennis McMichael is an excellent insurance agent that works exclusively to help his clients save money and receive the best coverage available.
Don Garrini
Don Garrini
19:14 30 Sep 22
The most reliable, professional, honest and caring business you can find in the area. I highly recommend them!
Olya Dobro
Olya Dobro
19:24 29 Sep 22
Kristen was AWESOME! She was so helpful. Quick to answer my emails, and just so pleasant to work with! Helped me get a great rate for 2 cars, one being for a teenage boy! Thank you Kristen!
Leah Salata
Leah Salata
13:17 28 Sep 22
Very please with the service and the price. Kristen Jordan (agent) I worked with was very profesional and very helpful. I’m very please with the service.
Melvin Velasquez
Melvin Velasquez
13:18 19 Sep 22
Michelle, at McMichael Ins, is one of the most amazing people I've met on this journey in purchasing our home. She had absolutely nothing to do with the purchase, only the home owners ins, yet she talked with me. Let me vent and rant about my frustrations and just made my experience a much better one.
Sandi Ambrose
Sandi Ambrose
22:05 15 Sep 22
always very kind and considerate. Always the better price.ThanksGinny
Virginia VanHoose
Virginia VanHoose
16:21 14 Sep 22
Brian was great to work with. He took care of all my questions and got me a cheaper rate for the same if not better coverage than I had. Highly recommend Brian and McMichael insurance company. I appreciate all your time and effort you all gave me !!
Rick Donaty Jr
Rick Donaty Jr
14:08 12 Sep 22
Great customer service. Trustworthy and goes the extra mile.
CaleHeintz
CaleHeintz
16:34 09 Sep 22
McMichael insurance is right on the ball and they are very very helpful.
Willadean Vorisek
Willadean Vorisek
14:08 07 Sep 22
The agents at McMichael Insurance are top notch. They took the time to make sure they knew what I needed and provided me with quality, affordable coverage for Medicare, auto, and renter's insurance. And they followed up to make sure I was satisfied. Agents are supportive and caring. I highly recommend that you give them an opportunity to do the same for you.
Brenda Gates
Brenda Gates
18:14 03 Sep 22
Our experience has been incredible! Everyone is quick to help, explains anything we don't understand, and set us up with a plan that saves us a great deal of money. They make it clear that their goal is actually to help and not just to make money off of us. We highly recommend their services!
Christina Protsman
Christina Protsman
17:51 03 Sep 22
If you like to save money and appreciate good customer service, this is the company for you!I recently made the switch thanks to Kristen and the team at McMichael Insurance, after my previous insurance company doubled our policy price to add my teenage driver. Kristen was very patient with me as we discussed which coverage options would be best and the most reasonable financially. She made herself available to answer even the simplest of questions to ease my mind about the process of switching companies.I am happy to report that we came out with better coverage than our previous company for a much more reasonable cost. Thank you Kristen!
Shannon Williams
Shannon Williams
19:38 30 Aug 22
The service and productos provided were better than expected. I gladly give 5 stars only in absence or inability to give 10 stars ⭐️
Antonio Torrico
Antonio Torrico
15:32 24 Aug 22
The most nicest insurance agent I have ever met so caring and informative thank you..
Sun Man
Sun Man
13:29 24 Aug 22
She sent me the quote first and didn’t ask the same questions over again. She was very patient and explained and shared her own experience.
NaSreen Nazamyar
NaSreen Nazamyar
14:14 22 Aug 22
My experience with this company, Kirsten in particular, has been wonderful. I have never dealt with an insurance agent before that it's so knowledgeable and yet kind enough to keep customer's best interest in mind. She also saved me significantly over my previous companies whom I had been doing business with for over 10 years. Give them a try and you will not be glad you did. Thank you!
Umer Khan
Umer Khan
13:19 18 Aug 22
It has been great working with Kristen at McMichael Insurance. She was able to save me over $500.00 a year on my automobile insurance and with better coverage. She answered all my questions quickly and professionally. She made it so easy to switch insurance companies.
Shelly Trump
Shelly Trump
16:51 15 Aug 22
They’re clearly knowledgeable & very quick to respond. Made getting a new policy very easy.
Megan Zavodny
Megan Zavodny
19:47 09 Aug 22
Always so appreciative of Dennis and his team. We've been part of the McMichael family for almost 20 years. Great communication, responsiveness, and attention to detail. Best decision we've made!
David Smith
David Smith
16:44 06 Aug 22
I am always so impressed with everyone at McMichael Insurance! It is so clear that they care about all of their clients.
Casey Nelson
Casey Nelson
23:19 05 Aug 22
Dennis is a total pleasure to work with, a true professional.
Tom Kasicki
Tom Kasicki
14:30 04 Aug 22
Helped me get a lower car and home insurance price. They answer your questions quickly and make getting insurance seem like a breeze. Thanks so much!
Emily Zion
Emily Zion
18:06 31 Jul 22
So we were being ripped off by other insurance companies and McMicheals had us insured for half the price we were paying! They also are people you can talk to, not some corporation where you call a 1800 number, I have my own personal agent, and I can call her anytime. What a difference! I won’t be leaving their agency anytime soon! Kristen is the best!
Ricardo ramos
Ricardo ramos
22:47 29 Jul 22
Kristen was extremely helpful with providing my family with the best insurance options for us. Her insurance knowledge and real world experience sets them apart from the others.We switched our auto policy’s and home policy from State Farm to McMichael Insurance.
Steven Morabito
Steven Morabito
15:13 25 Jul 22
My agent Michelle was wonderful
shar bear
shar bear
22:27 19 Jul 22
Working with Michelle was excellent experience. Her regular feedback and quick response time to my random questions was reassuring and greatly appreciated. I will be working with her again for my future insurance needs.
Babatunde Onadele Jr
Babatunde Onadele Jr
16:08 15 Jul 22
Prompt and friendly service
joe bazelides
joe bazelides
00:13 15 Jul 22
Always great to work with and very helpful!
Julie Molnar
Julie Molnar
17:38 14 Jul 22
What a great experience! Shopping for insurance can at times be worse than going to the dentist! However, working with Kristen at McMichael Insurance was such a different experience! She quickly and non obtrusively sent me a quote and follow up via email, as I requested when I started looking. I hate getting bombarded with those annoying phone calls and non stop texting messages that nearly every other company used saying they had my quote ready, but I had to call them to get it. That was not the case with McMichael Insurance, I received an email with my quote attached and a nice and simple response saying that if I was interested they would be happy to help me with finding the right insurance. They most certainly did, saving us a considerable amount of money while improving upon our coverage for our home and auto policies. So unlike that trip to the dentist, the experience of shopping for new insurance was an absolute pleasure with McMichael Insurance and especially with Kristen. I would highly, highly recommend that anyone in need of insurance or even just looking to compare current policies contact Kristen to discuss what she can do for you. You might find yourself as surprised as we are with the savings she found for us, but even more so with the way she goes about communicating with you in doing so. Great Great Experience!
Cary Schreiner
Cary Schreiner
11:57 13 Jul 22
McMichael Insurance made the process of switching insurance companies during a move carefree! Abbey took care of everything and was easily accessible when I needed to talk to her. I believe she found the best auto-condo rates and I am set even before I make my move. Now to deal with the cable company, which is a completely different story!
Doris Mullins
Doris Mullins
15:10 12 Jul 22
I have been with them for 20+ yrs.They go above & beyond to find the best deals & rates. I love their website & the convenience of paying online & having documents & everything electronic. Their website is very user friendly too. 😉
J J
J J
10:21 09 Jul 22
Kristen was great! She was able to lower my rates on car insurance by over $100 per month! And on homeowners by more than 50% with twice as much coverage!!! Amazing service and support! Thanks so much!!!
J.R. Williams
J.R. Williams
14:19 24 Jun 22
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