Cyber Liability Insurance

How often have we heard the news? Another business or government entity has been hacked and customers have had their personal information exposed.  Cyber Liability Insurance provides protection for a wide range of legal actions made against the business following system breaches, such as loss of confidentiality and internet privacy, required notification expenses, credit monitoring, expenses related to the credit repair for the affected parties, and actual financial losses suffered by those parties.

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Media Liability, commonly referred to as Publishers Liability, is a key element of a Cyber Liability policy. Before electronic media, newspapers and magazines secured this coverage for insurance protection against print material that slandered or libeled a person or an organization’s goods, products or services, or violated a person’s right to privacy. It included protection for copyright infringement too. Now, with the proliferation of electronic publishing, Media Liability has become a critical part of a Cyber Security Insurance policy and is more important than ever.

McMichael Insurance offers Cyber Liability for a wide range of businesses and individuals including technology firms, lawyers, financial institutions, contractors, manufacturers, distributors, service businesses, retailers, offices and nearly every other type of business.

How easy is it to apply for Cyber Liability Insurance? We partner with over 30 Cyber Liability insurers, including all the top insurance companies to provide the easiest process in the insurance marketplace to buy Cyber Liability Insurance.

Here are some of the coverages available when dealing with Cyber Liability Insurance:

Breach Response Services

Incident Response Services and Notification Services are provided under the Breach Response Services coverage. This includes forensic professional fees and expenses to determine the cause and extent of the Security Breach or Privacy Breach. It also includes legal fees and expenses to determine your obligation under the law to notify regulatory agencies or affected individuals of a privacy breach or security breach. It also includes fees and costs to employ a public relations consultant.

Business Income Loss

Provides coverage for loss of business income resulting from a network disruption due to a covered loss under a Cyber Risk policy.

Claims Preparation Costs

The insurer provides reimbursement, up to a fixed percentage, for the reasonable and necessary costs incurred in the preparation, presentation, certification or proof of loss in respect to a business income loss or reputational harm.

Cyber Crime

Pays for funds and securities loss that is transferred electronically due to dishonest manipulation or misuse of your computer systems by a malicious third party that is not authorized to access such computer systems by you. This includes fraudulent electronic or telephonic instructions to transfer funds or securities of others which are under your care or for which you have a fiduciary or custodial duty.

Computer and Funds Transfer Fraud

Provides coverage for loss resulting directly from a fraudulent entry of electronic data or computer system into or change of electronic computer systems causing money, securities or other property to be transferred, paid or delivered, or your account at a financial institution to be debited or deleted; or loss resulting directly from a fraudulent instruction directing your financial institution to debit your transfer account and transfer, pay or deliver money or securities from that account. 

Cyber Extortion

Provides coverage for Cyber Extortion expenses and Cyber Extortion payments resulting from Cyber Extortion or Ransomware threat.

Digital Asset Restoration

Provides for reimbursement of restoration costs you incur because of the alteration, destruction, damage or loss of digital assets due to a covered loss. This includes loss caused by unauthorized access or unauthorized use of your computer system or digital assets, and the inability to access, loss of or damage to your digital assets. Digital assets include any electronic data, including personally identifiable, non-public information, or computer software over which you have direct control or for which you have contractually assigned by your organization.

Incident Response Services

This coverage provides payment for reasonable fees, costs, charges or expenses in response to an actual or reasonably suspected security breach or privacy breach with respect to private information. This includes computer forensic professional fees, and expenses to determine the cause and extent of such privacy breach or security breach. In addition, it includes legal fees and expenses to determine your obligation under privacy regulations to notify the applicable regulatory or affected individuals. 

Invoice Manipulation

Provides coverage for your direct net financial loss from your inability to collect payment from your client or customer for goods, products or services because a fraudulent invoice directing payment to a third party instead of you was created or issued solely and directly as a result of unauthorized access or unauthorized use of your computer systems by a malicious third party.

Notification Services

Provides coverage for the printing costs, publishing costs, postage expenses, call center costs or costs of notifications via phone or email to provide notifications to affected individuals. This also includes identity protection services for those affected individuals.

PCI Recertification Expenses

Pays for the reasonable and necessary costs and expenses incurred for any PCI Data Security Standards Assessment in response to a directive that you certify your compliance with PCI Data Security Standards.

PCI DSS Assessments

Provides coverage for direct monetary fines, penalties, reimbursements, fraud recoveries or assessments owned by you under the terms of a merchant services agreement.

Privacy and Security Liability and Regulatory Claims

This includes costs associated with your legal responsibility as relates to the breach of privacy or government-initiated investigation or action against you related to a privacy breach or security breach.

Reputation Harm

Provides for loss or damage due to financial harm your organization sustains to its reputation as a direct result of a newsworthy event or notification services being provided to you due to a privacy breach or security breach. Coverage provides contract penalties, costs, or expenses to update, upgrade, replace, restore or otherwise improve any computer systems to a level beyond that which existed prior to the security breach, plus the cost to identify, remove or remediate computer program errors or vulnerabilities, or costs to update, upgrade, replace, restore, maintain or otherwise improve any computer system. We also pay for legal costs or expenses resulting from any third party, and any loss incurred resulting from unfavorable business conditions, or consequential loss or damage.

Social Engineering

This covers intentional misleading of an insured to transfer money to a person, place or account beyond the insured’s control resulting directly from the insured’s employee’s good faith reliance upon instruction transmitted via email, purporting to be from a person or entity whom the insured exchanges, or is under contract to exchange, goods or services with the insured for a fee; or an employee of the insured but which contained fraudulent and material misrepresentation and was sent by an imposter. 

System Hijacking

This provides for additional increased costs for electricity, internet or telecommunication services you incur beyond your normal expenses as a direct result of unauthorized access or unauthorized use.

Our Customers

Working with Dennis has been such a great experience! He called right away when I sent in an online request for information and answered every single question. Dennis saved us so much money with MORE coverage! I am so glad that we found McMichael Insurance. I highly suggest them to anyone and everyone I talk to now. Call them now and see what they can offer for you!
Jessica Boyer
Jessica Boyer
13:14 13 Sep 23
Warm friendly and helpful.
Jeff Schofield
Jeff Schofield
19:00 30 Aug 23
Have been a client of Dennis McMichael for years. He is excellent. Always promptly answers any questions I have. His staff is wonderful. Always handles any changes quickly.
janice zabish
janice zabish
23:14 29 Aug 23
McMichael always has my back, finding me better insurance opportunities while at the same time reducing my cost. I’ve beefed with them for 30+ years and they have been doing a great job handling my insurance needs.
Jeff Baker
Jeff Baker
13:27 28 Aug 23
My late husband was a customer of McMichael for years! Now, my grandson is following in his grandpa's steps, feeling totally "safe" with McMichael as his insurance company!
Vicki Sorber
Vicki Sorber
13:55 24 Aug 23
The agents at McMichael Insurance are top notch. They took the time to make sure they knew what I needed and provided me with quality, affordable coverage for Medicare, auto, and renter's insurance. And they followed up to make sure I was satisfied. Agents are supportive and caring. I highly recommend that you give them an opportunity to do the same for you.
Brenda Gates
Brenda Gates
13:48 22 Aug 23
Sherry at McMichael Insurance was extremely professional, and a joy to work with! I would recommend them to everyone for any insurance needs.
Leslie Kauffman
Leslie Kauffman
14:34 21 Aug 23
I am very pleased with the service that was provided for me, I couldn't find that kind of service anywhere else, the representative Was down to earth and very professional, I highly recommend this company.
Clark Ross
Clark Ross
03:36 18 Aug 23
Very efficient and easy to work with.
Tracy Moorw
Tracy Moorw
20:20 15 Aug 23
Laura & Faith worked with me to secure a landlord coverage policy. I will definitely be using their service in the future. They were quick to answer any request the lender had and were following up during the process. Thanks Laura & Faith
Isabelle S
Isabelle S
16:09 14 Aug 23
Dennis was a rock star and was able to "swoop in" to provide an insurance quote for a Short Term Rental Property that I just acquired where other insurers couldn't/wouldn't. Thanks, Dennis!
Danny Cota
Danny Cota
14:38 08 Aug 23
Awesome customer service....very helpful and pleasant!!!
Jenny Cogar
Jenny Cogar
15:08 03 Aug 23
Dennis worked with me to get great renters, life, and auto policies that saved me hundreds! I had never worked with an insurance agency before so I approached with some trepidation. But Dennis quickly put my concerns to rest with his detailed explanations and thorough research into my needs. Could not be happier with how my experience with this team has gone!
Tim Clark
Tim Clark
17:36 29 Jul 23
Michelle was fantastic to deal with. Look forward to being a customer of hers for years to come.
Eugene Matera
Eugene Matera
13:34 26 Jul 23
Wonderful person who knows what she is doing. Always looking out to take care of you.
Jason Romanowski
Jason Romanowski
13:15 29 Jun 23
I enjoy working with Michelle. She is professional and attentive to her client's needs. She responds promptly to questions and is willing to go the extra mile.
Rozi Johnson
Rozi Johnson
20:50 25 Jun 23
Great fast and friendly service! Recommend them to everyone. I worked with Dennis! Try them you won't be disappointed!
Kathy Dyno
Kathy Dyno
13:45 22 Jun 23
I appreciate the yearly review of my account and the options presented at renewal.
penny meier
penny meier
11:15 15 Jun 23
Mark McMichael is very professional, kind and courteous. He goes above and beyond to get you the best coverage and rate. He also responds quickly with any questions you may have. Thank you
Barb Elam
Barb Elam
16:45 14 Jun 23
Michelle was so easy to talk to and work with. She worked hard to find us great policies and she saved us quite a bit of money. She was very responsive and easy to communicate with. I highly recommend McMichael Insurance.
Ingrid Brown
Ingrid Brown
14:34 13 Jun 23
Dennis is absolutely a true consummate professional. He really did a deep dive and pointed out many aspects for improved insurance coverage opportunities while saving me money. I highly recommend!
Josh Leeser
Josh Leeser
18:57 05 Jun 23
We are extremely happy in working with McMichael Insurance. We had been with another company for years and once we inquired about information and received our quote - there was no turning back. The customer service is simply amazing!!
Amy Barbisch
Amy Barbisch
16:13 24 May 23
Very pleasant to work with made you feel they cared
Michael Fessler
Michael Fessler
01:05 19 May 23
Excellent experience with this agency. Kristen Jordan is so personable and knowledgeable about insurance options. It was truly a joy to work with her in obtaining better insurance coverages for both my home and automobiles. I highly recommend this agency, and especially agent, Kristen Jordan.
John Baumgardner
John Baumgardner
15:45 18 May 23
Michelle provided outstanding service and assisted me with substantially lowering my insurance costs.
Adrian Gore
Adrian Gore
19:10 16 May 23
I would like to recommend McMichael Insurance once again this year with Josh contacting me during the Medicare enrollment period to see if there were any issues with my current Medicare plan and also if I was satisfied with my Supplemental plan and we reviewed the costs and the services provided with the plan and we decided to remain with the same Medicare and the same Supplemental plan. There are not too many insurance companies that reach out and also have a service to provide help with Medicare and associated plans.Keep up the great job and the customer service.I had two great experiences with McMichael Insurance. One, I worked with Josh on Medigap insurance. He spent the time to go through all the plans and explanations on the plus and minus of the pertinent ones. He was very helpful.The second was with Mark regarding an auto and home policy review and a suggestion for a Hagerty policy for my sports car. Great recommendations.Keep up the good work.FrankWe have again had superior customer service during the past year with McMichael Insurance and they always keep us updated with their communications and with their e-mails with "things to consider" with both home and auto insurance.I have always received a quick response to my calls and the staff has always been helpful.Continued success during the year.I had a great experience working with Tammy about some questions that I had regarding adding a young driver to a policy. She responded quickly by phone and we had a great conversation and it was obviously she had a ton of experience and provided all the answers that I needed. She was very personable and it felt like I had known her for years.Another great experience with the agency.5-7-23I can't express how satisfied I have been with McMichael Insurance through the years. I have been a customer of McMichael for many years and have several relatives that are also customers and have been with the agency for as long as I have been.I am always contacted as my insurance is due to renew and we review the new rates and determine if there is a need to review my policy with other potential carriers for possible savings for comparable coverage.Great customer service and great follow-up to any questions or concerns. Keep up the great work.
Frank DiMauro
Frank DiMauro
03:38 07 May 23
Very easy to work with and very helpful!!!
Doug
Doug
13:31 02 May 23
They made it easier to understand what coverage is available, went thru great detail to know what I would receive and was very efficient helping set up the policy. Highly recommended!
Deborrah Beckett
Deborrah Beckett
01:29 29 Apr 23
Dennis was awesome! Helped me get insurance for my home and drastically reduced my auto insurance while offering more coverage. Would absolutely recommend!
Caljac
Caljac
19:16 25 Apr 23
A wonderful experience, wish it were free . . .
William
William
19:32 21 Apr 23
One call saved me literally hundreds of dollars. Home and Auto with a company and agent I can fully trust.
Judy Martin
Judy Martin
02:13 19 Apr 23
Smooth, easy, fast, amazing customer service! All questions and concerns were addressed, prompt service I would definitely recommend to all!
Nelli Ali
Nelli Ali
14:59 13 Apr 23
Kristen J. was great to work with! Found me lower rates for home and auto (cheaper than I was finding on my own) and made switching carriers quick and easy. Thanks Kristen!
Gene Stefanov
Gene Stefanov
14:22 13 Apr 23
Kristen is great! Knowledgeable, professional, and friendly! I will definitely work with her again when I need future insurance quotes!
Jason Smith
Jason Smith
14:16 13 Apr 23
Michelle is a Godsend! I had spent a couple weeks researching quotes for home and auto insurance. Everything I came across was way more than what I was paying. Michelle called me, and said “baby let me work my magic”, and she did! She found great rates for me. She’s the best agent I’ve ever worked with. I feel like she’s been a real friend, and I’ve only known her for a short period of time. She makes sure every question is answered, she’s professional, she responds immediately, and she will take care of you. I’m confident that you would be pleased with her service too. I’d recommend her to anyone that’s looking for insurance to contact Michelle at this company. Ten stars!
Deanna Artis
Deanna Artis
22:32 12 Apr 23
The McMichael Team is always professional and friendly. Dennis has been a great help anytime we have had any questions or concerns about either of our policies. His knowledge, advice and timely response is very much appreciated. Josh was very patient and informative when helping my husband through the daunting task of signing up for Medicare last year. He even touched base with us this year to make sure the plan we chose was still working for us. Thank you!
Michele Birklund
Michele Birklund
21:29 12 Apr 23
Great service, very responsive, professional, and amazing value.
Mina Lobbous
Mina Lobbous
02:06 04 Apr 23
My experience with Kristen was great 👍! She was able to get me a wonderful rate for car and renter's insurance. She is very professional and caring. I would recommend her to anyone.
Betty Valentine
Betty Valentine
15:15 27 Mar 23
Aways Helpful and Pleasant.
Bob & Mary Jirousek
Bob & Mary Jirousek
17:42 19 Mar 23
Dennis worked with me to find home & auto insurance that fit both my needs and my budget. He saved me a lot of time and the aggravation associated with vetting out insurance companies on my own. Working with Dennis was a pleasure.
Robert Melchiorri
Robert Melchiorri
15:19 09 Mar 23
Very proffesional , knowledgebal , attention to details . Hard to find those days
Ekaterina Varley
Ekaterina Varley
17:56 08 Mar 23
Explained very well and quick.
Bigboss
Bigboss
14:27 02 Mar 23
McMichael insurance is the best I have dealt with in 30 years!And Kathryn is an amazing client manager! She is not only great at her job, but she is the funniest client manager also. If you ever get a chance to deal with her, look out cause she has some one liners that will have you rolling on the floor in stitches! Her humor takes the pain out of dealing with the arduous task of commercial insurance.
Adam Csongedi
Adam Csongedi
15:53 01 Mar 23
Great communication and follow up. This was a simple and painless process!
Brad Denning
Brad Denning
22:59 22 Feb 23
Dennis did a great job finding us a lower rate on our home and auto insurance. Thank you.
Ron Borchert
Ron Borchert
01:41 17 Feb 23
Love working with Michelle. She has made everything so easy!
Yale Goldberg
Yale Goldberg
22:29 15 Feb 23
My company BanaPlus transport Corp. working with McMichael insurance for over 3 years we had the best experience with them during the past 7 years in the trucking business. Thank you
Hani Salameh
Hani Salameh
22:40 10 Feb 23
Best things for me has been working with Michael and of course pricing was great and he made the transition very easy and timely
Rick Hoddinott
Rick Hoddinott
16:08 09 Feb 23
Ms. Kristen Jordan is the best! She found us a better insurance plan and saved us money. I will definitely share her info with my friends.
natasha belmo
natasha belmo
15:11 09 Feb 23
Absolute a great insurance agency all around. I have been in the transportation industry since 2008 and have experienced my fair share of decent insurance agencies, but you cannot go wrong when selecting McMichael Insurance. They are extremely knowledgeable, provide outstanding customer service, quick to resolve any last minute issues, and the list truly goes on! I highly recommend and plan to be with the McMichael Insurance organization for the duration of my time in transportation. Give them a call, ask for Kathryn Wolf, she’s my agent, and I promise she will not disappoint! FIVE STARS ALL THE WAY WITHOUT HESITATION!
Jermaine Roller
Jermaine Roller
22:06 01 Feb 23
Saved me so much!! Kristen was awesome and got me exactly the coverage I needed at a great rate.
Chris Just Vape
Chris Just Vape
15:16 31 Jan 23
Had a great experience with Kristen Jordan. She found a much better rate on both my auto and home insurance. The process was very smooth and stress free. Definitely recommend!
Kristen at McMichael Insurance was very helpful and met all of our needs. She went over and beyond to help us find the best rates . I would recommend her to anyone, a great person to work with and company thank you for all of your help.
Lisa Diamandis
Lisa Diamandis
15:42 20 Jan 23
Great experience
Jacinta Barfield
Jacinta Barfield
14:32 20 Jan 23
I am so happy with my new insurance that Kristen Jordan found for me and my son. Kristen took her time and due diligence to find the best deal out there for me and my son. I highly recommend her and the company to anyone in the market or anyone looking to lower their insurance payment. She is the best of the best!!
Kellie Hensley
Kellie Hensley
20:44 13 Jan 23
Recently, McMichael reviewed our insurance needs and proactively moved us to Hanover Insurance as our previous carrier was moving rates upward. The transition was seamless. Dennis was quick to show us that the coverage was the same and the cost would remain in line. The young lady who was assisting Dennis was so professional when I had questions on the premium payments. They take all the worries out of our needs. Thanks again for all your agency does.
Stephen Banashak
Stephen Banashak
14:37 10 Jan 23
If I could give 6 stars I would! We were in the middle of a move and had to quickly switch companies. One phone call to McMichael Insurance company and our problems were solved. They find the best rates. Michelle Mclean is awesome.
Jo Hagy
Jo Hagy
15:14 29 Dec 22
Fantastic experience
Shakir Shakioye
Shakir Shakioye
14:44 22 Dec 22
We worked with Kristen Jordan and she was awesome!! She found us the best coverage for our home and cars and saved me countless hours of research She is incredibly knowledgeable about all types of insurance and the coverage needed Thank you for helping us and for saving us lots money!!
Amy Linneman
Amy Linneman
20:02 14 Dec 22
Kristen Jordan, thank you for going the extra mile for us, your professionalism and years of experience are appreciated. We are glad we found you! Please add us to your loyal clients list. Best.
JM
JM
14:35 13 Dec 22
The whole experience was awesome! Kristen is top notch in helping you save money with the best coverage. Highly recommended!!
DJ McKinzie
DJ McKinzie
15:23 12 Dec 22
Getting auto and homeowners insurance was extremely fast and easy.
Jason T.
Jason T.
14:06 09 Dec 22
OMG Ms Jordan is a godsend, she crunched some numbers and got me in a policy that was twice as good as my previous policy and saved me almost half of what I was paying. Whoa who. Thank you
Wanda Worsham
Wanda Worsham
20:06 03 Dec 22
Extremely helpful and absolutely great prices!
rebel malm
rebel malm
15:12 18 Nov 22
Michelle was so much help with our insurance needs. SheWent above and beyond!! She save us so much money, we got better policies for less money, and personal caring service.
Mary C
Mary C
15:36 11 Nov 22
10/10 Recommend the Whole McMichael Team are fast professional and made sure to take care and adjust my policies to my specific needs.
Streets boro
Streets boro
14:18 11 Nov 22
Kristen was great, she found a bundle insurance that lowered both my home & auto insurance!
Betty Cason
Betty Cason
14:54 04 Nov 22
Kristen was very easy to work with and made every effort to make sure that we received the best quote. She saved us a ton of money!! Would highly recommend.
Fred Upton
Fred Upton
00:31 04 Nov 22
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