Filing Your Claim

During normal business hours, please call us to ensure that you maximize your claim payment. After hours, if it is an emergency please contact your insurance provider. Hours of Operation

The following claim reporting numbers have been provided for your convenience. They can be used 24 hours a day, 7 days a week.

Please note: When you need to report a claim after business hours or on weekends, please listen to the full message and follow the prompts carefully. In order to save time and insure the best claim service possible, please be sure to have your policy number available and as much detailed information about the claim as possible.

Acuity 800-242-7666 Cincinnati 877-242-2544
Encompass 800-588-7400 Grange 800-445-3030
Hanover 800-628-0250 The Hartford 800-243-5860
Hastings Mutual 800-442-8277 Progressive 800-274-4499
State Auto 800-766-1853 Travelers 800-252-4633
West Bend Mutual 877-922-5246

If you do not see your insurance company listed, please send us an e-mail and provide your claim information. Be sure to include as much basic information as you can.

An agency representative will contact you as soon as possible.

A complete list of email addresses can be found on our Contact Us page.