The following is just a sampling of the feedback we’ve received from our Customer Satisfaction surveys.
★★★★★
How pleasant it was to speak to Chris. He was quite helpful. Really liked the prompt customer assistance instead of the typical automated answering machines. Thank you.
★★★★★
I am always treated with respect. The agents are always professional.
★★★★★
My experience dealing with Julie was very positive. She was very understanding in regard to our needs and made it happen.
★★★★★
Faith was very helpful explaining options and even emailed me for clarification. She saved us money!
★★★★★
Maigen provided efficient and friendly service. Nice job. She was able to give me the price difference between full coverage and liability and add the new car within 3-5 minutes. Quickest service I have received in a long time. Nice work Maigen!
★★★★★
Therese was very professional and replied in a timely manner. Appreciate all of her help.
★★★★★
As an independent agency McMichael’s is able to give great options through their various companies. And, they are always very knowledgeable.
★★★★★
Maigen and Nick were great answering any questions that I had with my car and homeowner’s insurance policies. Very friendly and easy to talk to. I would call them again if I had any more questions. I am thankful for their help.
★★★★★
Very professional, patient, knowledgeable. Very welcoming when answering questions.
★★★★★
I’ve been working primarily with Chris adding a sequence of car lease renewals and then adding a new car to our policy. A few communication issues with the new car dealer made things a little more complicated. Everything was quickly resolved, corrected and updated as needed with the utmost professionalism. It was a pleasure working with these gentlemen and, as always, a pleasure working with McMichael Insurance.
★★★★★
Great company to work with. Professional, polite and follow through very quickly. Thank you for the great customer service.
★★★★★
I have been dealing with Chris the past few times that I had to call with insurance changes, and he has been superb!!!! Very knowledgeable and accommodating on the phone plus he makes you feel like he really cares about doing the right thing for your clients!!
★★★★★
Maigen was a peach today with me getting a new vehicle!!! She was right on it and so totally nice on the phone. We are safe drivers, and hope we never have a claim for you but in the event we do, it is nice to know that YOU have our backs!!!
★★★★★
Fast, friendly service with quick response time.
★★★★★
I purchased a new vehicle, and you’re only given a limited amount of time to make sure the new vehicle is insured. Since I’m a senior citizen, I almost forgot to get the vehicle insured. I quickly called McMichael and an hour later, the process was completed, and I had an email reflecting this. I certainly appreciate the efficient way I was treated. Thank you very much!
★★★★★
Faith reached out to me to make sure I was getting the insurance I needed, and now she is getting me a quote. She was so polite and professional.
★★★★★
I wanted to add my new truck and that was it. I called in and was promptly answered and gave my information to get the vehicles switched out. Very quick process and no issues. On my way with my new truck!
★★★★★
Always a joy to work with! Very thorough and understanding of our needs.
★★★★★
My experience with McMichael Insurance has always been excellent. This year, Nick has helped immensely in getting my policies renewed and changing insurance companies which has reduced my monthly payments. He has been very responsive to any questions I have had.
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More Options. More Savings.