Testimonials

Tim Apel, President of AAA Homes, Inc. (Ravenna, OH)

I have worked with McMichael Insurance Agency for several years now. I have never had an agent so attentive to my needs. They suggested a way to change my insurance to offer more coverage at a greatly reduced premium. They are attentive to my questions and always answer completely and quickly. I highly recommend McMichael for their integrity and professionalism.

Terry Klebes, Pastor of Administration/Finance with Fellowship Bible Church (Chagrin Falls, OH)

I would like to share my appreciation for your diligent follow up to the questions we had on our property and casualty insurance. Your firm has handled several insurance policies for our church as well as me personally and I have always found your company to be thorough, fair while at the same time having competitive pricing on all products.

Matt (Copley, OH)

Thanks for all your help.  We love working with you guys!

Barb (Euclid, OH)

I just love doing business with McMichael Insurance! I cannot express how much I appreciate Dru's attentiveness, she's just awesome! In the past I’ve avoided talking to my agents, but every time I call McMichael Insurance I finish with a smile. You make everything so easy, and anticipate needs I don’t even know I have. You treat people like people, not policy numbers. And I also love the email signature, it certainly personalizes your agents when all work is done via phone or email. Thanks.

Tom Gaghan, Executive Director of Cleveland Furniture Bank (Cleveland, OH)

Erica,  Now that is what I call Customer Service.  Less than one hour to provide what I needed.  Thank you.  Tom

Joseph Chevraux, President of Handypro of the Valley (Louisville, OH)

Erica, Thanks for the quick service... Much appreciated!

David Lasky of the Garfield Heights License Bureau

Thx tons Cheryl.... you guys as always are the best..

Brad (Hudson, OH)

Wow! Love working with these guys! Gerald and his team are amazing. I had him evaluate and quote my home and auto insurance policy. He got back to me the next day with a comprehensive plan that was simple to follow and easy to compare against my existing policy. Not only did he save me money, he also educated me on what’s best for my situation. I have recommended McMichael Insurance to several of my employees and friends.

Richard (Mantua, OH)

I'd like to say the it's been my pleasure to do business with people that are not only professional but also give that personal flavor at all times.

Dan (Kent, OH)

My wife and I have been with McMichael Insurance for 15 years. They have always proactively and attentively served all our needs with friendly professionalism. I have come to trust that McMichael Insurance has my best interests in mind.

Rick MacDonald, President of JIT Packaging, Aurora, Inc. (Aurora, OH)

McMichael Insurance was the incumbent insurance provider for the business I purchased in 2008. We market tested their products, analyzed the policies, and asked for plan revisions with respect to the state of the economy. McMichael had us covered then as they do now.

Justin (Massillon, OH)

I’ve been a loyal customer of "another major insurance firm" for over a decade and had no idea what I was missing by not having a local firm handle my insurance. The speed at which they answer my questions and the recommendations/advice they provide has not only saved me money, but increased my piece of mind that I’m properly covered. I’m without a single complaint in the service McMichael has provided so far. Thank You!!

Dawn Yanulaitis, Manager of Sitework Developing, Inc. (Chagrin Falls, OH)

Our company has been with McMichael Insurance for almost a year now and have never been happier. Gerald McMichael is very knowledgable, especially with our type of business, and is always quick to respond to any questions we may have. The support staff is also very friendly and helpful. Thanks to everyone at McMichael Insurance. We would recommend McMichael Insurance to anyone in need of insurance.

Eileen (Columbus, OH)

I have lived outside of the USA for three years, as I’m sure you can imagine that poses certain challenges getting auto and renters insurance before coming back. This team of professionals has been there for me every step of the way! All communications have been via email or phone but they managed to make me feel like a valued client through the entire process. My experience with McMichael Insurance has been absolutely perfect, and I think you will be hard pressed to find better!! They have earned my business for LIFE!!!

Dave Grether, Leading Edge Landscaping (Stow, OH)

We have been with McMichael Insurance Agency for years now. We have our personal and business policies with McMichael Insurance. They have always gone above and beyond to help us and to explain all of our policies. Over the years, all claims were handled with ease with McMichael Insurance at our side. They are always helpful, prompt, and pleasant when answering questions. It’s hard to find a company that you can trust completely. I would and have referred people to this agency, for personal policies and for business policies.

Joe & Pam (Stow, OH)

We are new clients and are very impressed with your staff and very satisfied with your products and service. We have been treated like family since our first contact with your staff. Thanks again for the great evening [Akron Aeros customer appreciate night] at the ballpark and the fireworks after. We look forward to a long and rewarding partnership.

Adam (Doylestown, OH)

Since coming on board at my new company, Gerald McMichael of McMichael Insurance has taken the time and attention to make sure I was completely understanding and satisfied with my new insurance policy. Being in a service-based industry, I pay special attention to the service I receive as a paying customer. I can sincerely say that everyone at McMichael Insurance has exceeded all my expectations and look forward to a long-lasting relationship for years to come.

Dave (North Canton, OH)

Last week I had several questions concerning a life insurance policy on my wife. I sent Gerald an e-mail and was shocked at how fast (next morning) that I had a response from him. It was greatly appreciated. I will admit that the speedy response did not surprise me because every time I’ve had to contact the agency, it was the same quick response. I am very content with the McMichael Agency handling my Insurance needs.

Dave (Hudson, OH)

If you’re considering a new insurance agent, take a good look at McMichael Insurance. They don’t just find great coverage at great rates, they make certain the advice is right, the details are covered , and they do it very efficiently. When a request is made, the answer/reply comes quickly. You will never feel like you’re getting the run-around at McMichael Insurance. Give them a call!

Jackie (Streetsboro, OH)

As always, thank you for your immediated response to my question.

Katy (Copley, OH)

Thank you for your prompt response to questions regarding my renewal policies. Since it is not due until 7/8 I thought I would give (the staff) some time to research and answer my complicated question. You can only imagine how surprised and delighted I was to get your response within one half hour! Amazing – but I guess that is what sets your Company apart from the rest. And that is why I continue to recommend you to my friends and family.

Debby Hackbarth, Cleveland Juice Products (Twinsburg, OH)

I think this group of professionals are great to work with. Best group I have ever worked with. They answer all my questions quickly.

Dave Fusselman, Senior Vice President of Digital Color International, LLC (Akron, OH)

I’ve been dealing with McMichael Insurance for quite a few years now and can clearly say that their service and expert advice is second to none. As a business owner, insurance can get very complicated. Gerald has always gone out of his way to dig deep into what our business insurance needs are and then provide us with the best coverage at an affordable price. His responsiveness is always quick and thorough which helps me to make smarter insurance decisions.

Theresa (Stow, OH)

Gerald is a pleasure to work with and makes doing business together so easy. He always responds in a timely manner to whatever my question or inquiry is as well if a visit is needed to assess or discuss additional coverage. My husband and I are so glad Gerald has our back.

Mike Bernhart, Home Mortgage Consultant with Wells Fargo Home Mortgage

McMichael Insurance is the most Professional, High Class Insurance company I have ever worked with. I highly recommend all of my friends, family and clients to them. On top of having the best rates around, the service is unbeatable!

Bob (Cumming, GA)

I just wanted to say thanks for all your help in getting all the paperwork we needed for the closing on our house and for saving us a bundle on our new car insurance. We could not be more pleased by your level of professionalism and follow through. I’ll pass your name along to my friends.

Elizabeth (Hudson, OH)

I moved our home and auto insurance to McMichael Insurance several years ago and could not be happier. They are so committed to securing the best coverage at the best rate. I recently was informed that the annual auto premium would be reduced by over $1,000 because of the way the McMichael team had worked on my account. Also, I consider them ”superior” when it comes to responses to my questions – which are usually via e-mail. The responses are very quick and give me accurate information based on my coverage/deductibles, etc.

Mark Fearigo, Principal with Cornerstone Capital Advisors (Uniontown, OH)

Cornerstone Capital Advisors has worked with McMichael Insurance for over 10 years now. They are responsive to our client’s service needs and act in a professional manner. Their team does an excellent job of analyzing insurance and suggesting improvements. In many situations they have been able to improve our client’s insurance coverage and save them money at the same time.

Pete (Massillon, OH)

Dennis McMichael has exceeded our expectations on his attention to us. He responds to any inquiry in an amazingly timely fashion. We also shopped our insurance needs around to several different companies about two years ago. McMichael Insurance not only came in lower than other quotes but provided us with far greater coverage than we previously had.

James Hauch, Pine Villas Mobile Home Park (Lodi, OH)

McMichael Insurance is extremely competent and provides a high level of service. They are honest, knowledgeable, and quick to help. I would highly recommend McMichael Insurance to anyone looking to fulfill their insurance needs.

Ty (Ravenna, OH)

I have worked with Dennis, Gerald and Cheryl over the last few years to get all of my insurance needs taken care of. The team at McMichael Insurance has always gone out of their way to answer my questions and to explain all of my options. I am always impressed with their prompt and courteous service.

Alan (Northfield, OH)

I had a couple of questions relating to my insurance coverage. I needed copies of coverage information regarding homeowners insurance for my mortgagee. I also needed proof of insurance documents relative to our auto insurance. Gerald was very responsive. He emailed me copies of the declarations summary for both my homeowners and auto policies immediately. The next day emailed me proof of insurance copies, immediately after I emailed him a request for proof of insurance. In both cases, Gerald responded to me completely, and immediately. I cannot ask for more than he gave. I am very pleased.

Stacey (Garrettsville, OH)

Our company has dealt with McMichael Insurance for years and recently I decided to allow Gerald to quote my homeowners and auto policies. Not only was Gerald able to show me areas where my current policies were lacking, but he also saved me a considerable amount of money! All of my questions were answered quickly and accurately. I look forward to working with Gerald and his staff for years to come.

Denise (Streetsboro, OH)

I have recently moved out of an apartment into a house with my boyfriend and was cancelling my renters insurance. The McMichael Staff talked me through it and I realized I do need the renters insurance being that I am not related to my boyfriend.  Thank you!

Braden (Akron, OH)

I grew up knowing that no matter what happened, my mother knew who to call. Whether it was a car accident or something more she would call McMichael Insurance. For over 25 years she has been working with Dennis McMichael, it only seemed right for me to stick with the company for my insurance needs. Now, for over 5 years, Dennis has been there for me, with car insurance, my first home purchase and insurance, and life insurance for me and my new children. He is available anytime and for any questions, insurance related or not! When I email he gets back to me usually within minutes! I will never, NEVER, deal with any other provider for my insurance needs; not matter where my life, or career take me! Thank you Dennis!

Don (Streetsboro, OH)

When we had a claim we sincerely appreciated the prompt response McMichael Insurance Agency gave. At a time when things happen quickly and can be confusing, they helped sort it all out. We were very satisfied with the resolution of our claim – thanks everyone!

John (Stow, OH)

My wife and I have known Dennis for many years.  We have always found him to be honest and trustworthy - which is a demonstration of his faith in God.  We do from time to time get quotes from other agencies, and when we do, Dennis is always truthful in the discussions we hold with him.  That is a reason we have been with McMichael Insurance for many years - they are honest and they can be taken at their word. We have always found Dennis to be responsive to our questions.  Two examples are:  Last week I emailed Dennis a question regarding storm damage.  Within 2-minutes the phone rang, and Dennis gave me the answer I needed.  Example two:  About 10-minutes ago I emailed Dennis a question regarding credit scores and insurance.  Within 2-minutes Dennis sent me the answer.  That is why I am giving this testimonial as soon as I was made aware of it.  I want to keep up with Dennis and his fast responses!!

Neal (Rootstown, OH)

Working with McMichael insurance has been great. The customer service we get is wonderful. Email responses are very quick. Dennis has been extremely helpful with any question I have and has worked to keep my insurance low. I recommend this agency to everyone who is looking for insurance.

Melissa (Ravenna, OH)

A client comments on her request to our office adding a new vehicle to her policy ............ "Now that was fast service! Thank you." Melissa --

Gene (Ravenna, OH)

Cheryl, It is always a pleasure to work with you and I appreciate the prompt and professional assistance given to me and my family.

Darlene (Aurora, OH)

My switch to McMichael Insurance not only saved me a good amount of money, but my coverage also increased! The personal service and emails to keep in touch with me are unprecedented in the insurance industry and they also always respond very quickly to any questions or concerns I may have.

Ed (Youngstown, OH)

Thanks to Karen's efficient and timely reply I was able to save over $50 a month on my home escrow account payments.

Jeremy Hales, Executive Director of Skyview Ranch (Millersburg, OH)

Dear Dennis and Gerald, I am writing to thank you for your efforts on behalf of Skyview Ranch. God used you to answer our prayers in a miraculous way! I am so thankful that you responded to our prayer request crying out for help. We were not a client yours and yet you rose to the occasion, offering assistance, insurance review, and advocacy on our behalf. Your diligent efforts, phone calls and expert review of coverage ultimately resulted in our claim being paid. Praise God! Needless-to-say, Skyview Ranch is now a client of McMichael Insurance. Not only did you give us a better coverage at a better price [read more]

Jason (Stow, OH)

Mark McMichael and his team are by far the most professional and proficient insurance folks I have ever worked with.  I feel they are truly looking out for my best interests and are always prompt to answer questions and return calls.  I have recommended them to all of my friends and family.

Vickie (Diamond, OH)

McMichael Insurance has been our company of choice for over 30 years.  Everyone in the office has been helpful, handling our home and auto claims. They are more than willing to work with us to provide options so we can keep our premiums low and still give us great customer service.

John (Aurora, OH)

I decided to use McMichael Insurance because of not only a price savings but also because they demonstrated that they put my best interests first. they simply and fully explained the policies and options. Through a couple of meetings I moved my insurance to them and received a better policy and protection for less, plus a firm that I trust.

Uwe (Stow, OH)

I have been with McMichael Insurance ever since I can remember! They have always gone out of their way to provide exceptional service and friendship to make it a family type atmosphere. I can not say enough to do them justice.

Paul (Hudson, OH)

As a customer since 1990, I have found the entire McMichael team to be one of the most knowledgeable, thorough and responsive group of professionals... They have been there when I needed them.